Privacy Policy

1. Introduction

Welcome to KoiKollektiv! This policy explains how we may collect, use, disclose, and protect your information when you use our Website or Quest app. Contact us at hello@koikollektiv.com.

2. Information We Collect

Personal Information: We gather email address and username when you create an account to support account-related services like password resets.

Usage Data: Currently not collected, though we may collect information such as app usage statistics, session duration, and error logs in the future.

Device Data: We collect certain information about your device, including IP address and Quest hardware details for functionality and security purposes.

3. How We Use Your Information

Information supports account management, technical support, and to provide a more personalized experience. We do not currently send marketing or promotional messages but may pursue this with proper consent.

4. Data Sharing and Disclosure

Data sharing occurs only as required by law or during business transitions. We have no third-party integration currently.

5. Your Rights

You can access, correct, or delete your personal data by contacting us, with deletions processed within legally mandated timeframes.

6. Data Security

Standard encryption protects data. We will notify users of breaches per applicable regulations.

7. Children's Privacy

Services target adult users. We will remove any child data collected without parental consent.

8. Policy Updates

Changes appear on this page with updated dates.

9. Contact Information

Email: hello@koikollektiv.com

USA: 50 California St, San Francisco, CA 94111

Spain: Bruc, 9, L'Eixample, 08010, Barcelona